From tomorrow (Tuesday 25 June), anyone visiting the Transport for London (TfL) website – www.tfl.gov.uk – will have the option of using a new look, new feature site.

• Customers can choose to use the new website with improved features over the summer
• Mobile optimisation and responsive design make information faster and easier to access while on the move

The new TfL website is ready to enter its beta test phase, giving customers the opportunity to explore the improved layouts and use the more personalised and intuitive features that will make it faster and easier to get the travel information they are looking for.

The current TfL website receives around 250 million visits annually. At least 25 per cent of these are from mobile devices for which the current site offers only limited functionality. The new site, which will be live in parallel with the current site until the end of summer, has been optimised for use on mobile devices and built with a responsive design so that it is consistent across mobile, tablet and desktop. It is cleaner, touch-screen friendly and quick to load while on the move.

The new site will initially preview the updated design and layout, new look Journey Planner and other top level content to give customers a feel for the improvements. New features will continue to be added to the site over the summer and customers are encouraged to test these out and give us their feedback.

Some of the key improvements will include:
• a more intuitive Journey Planner that remembers recent journeys making it easier to check regular routes;
• single fares information displayed clearly within Journey Planner;
• improved mapping and a Street View function in Journey Planner that will be helpful when travelling in unfamiliar areas;
• more live information about the status of bus, rail and road services, including accidents and traffic hotspots and future planned works.

Later during the beta test phase, the new ‘Nearby’ feature will be added. This will show local transport links for all modes, along with live travel information including status updates and live departures. This tool will provide customers with easier access to their options for journey planning. Customers will also be able to personalise their homepage from later in the summer.

Phil Young, Head of TfL Online, said: “We have redesigned our website around what our customers have told us they want. The new site is optimised for mobile devices, making it much easier to access travel information while on the go. We will add in more features over the next few months until we are ready to fully launch the new site and switch off the old one after the summer. We’re encouraging everyone to try out the new features and let us know what they think so we can continue to make improvements to meet our customers’ needs.”